Better Support For Caregivers

Caring for loved ones with dementia is really difficult. This app hopes to study how caregivers utilitze a care library of support topics and techniques for the caregiver to employ. This app not only focused on providing support with a support system of ideas but also allows the caregiver to track progress as well as checking in on their own mental health.

Client

Redacted

Date

Sept 2023

Role

Senior Product Design

App Connecting Coaches and Caregivers by better communication and tools to cope

This was a quick turn project that is intended to scale into a larger ecosystem of support applications. From start of the project to developer handoff was just 30 days to meet a grant deadline for the client.

The Challenge

Time was the main challenge with this project. We had only 2 months to design and deliver a mobile application for a clinical trial. This application was aimed to ease the use of support tools by making it easy to get onboarded. The system features a messaging integration and a slick no password login SSO system

The Approach

I conducted comparative research prior to holding 2 product workshops that engaged product stakeholders, API & front end developers, Business Analysts and other team members. We focused on understanding the user personas well before mapping the users journey. We then explored possible features, used affinity mapping to sort like ideas before rank voting by workshop participants.

The Solution

I was able to quickly stand up a scalable headless design system that enabled us to move fast during the wireframing and design of the application. We created a clean simple application that was delivered on time and on budget for the client. There was one final workshop with the coaches to do a co-design session with them to ensure that the usability for them was smooth.